OVO Energy Contact Number

OVO Energy Contact Number

Here are outlined various channels through which you can get OVO Energy's contact number for inquiries, complaints, or any other reason. As one of the UK's leading energy suppliers, OVO Energy is committed to providing sustainable and responsible energy solutions.

OVO Energy Contact Number

For Monthly Customers, call 0330 303 5063 during the following hours:

  • Monday to Friday: 9 am - 5 pm

For emergencies call 24-hour National Gas Emergency service on 0800 111 999. This line is available 24/7.

Pay as You Go Customer’s enquiries can be directed to 0330 175 9669 during the following hours:

  • Monday to Friday: 8 am - 8 pm
  • Saturday - Sunday: 9 am - 5 pm

For contacting OVO Energy for any complaint or energy-related issues, you can always contact OVO Energy Phone number: 0330 303 5063.

OVO Energy Contact Email:

To reach out via email, use hello@ovoenergy.com. Provide a detailed explanation of your issue for assistance.

Text Relay Service:

If you are speech impaired or hard of hearing, add 18001 before any OVO Energy contact number for text relay services.

OVO Energy Social Media:

You can contact OVO Energy via Twitter (@OVO) and Facebook by sending a private message or starting a conversation.

Complaints Procedure:
If you have a complaint, follow these steps:
  • 1. Contact the OVO Energy complaints team at 0330 303 5063 or email hello@ovoenergy.com.
  • 2. If unresolved, escalate the complaint to OVO Energy Services, PO Box 5280, Worthing, BN11 9RG
Energy Ombudsman:

Suppose your complaint remains unresolved after eight weeks or you are dissatisfied with the Business gas prices provided by Eon Next. In that case, you can escalate the matter to the Energy Ombudsman. This service is impartial and free for energy consumers. They will thoroughly investigate your complaint, and their decision is legally binding.

Phone Number: 0330 440 1624

Email: enquiry@energyombudsman.org

Ombudsman Services: Energy
PO Box 966
Warrington WA4 9DF

Phone lines for Energy Ombudsman are open Monday to Friday 8 am until 8 pm and Saturday 9 am until 1 pm and are closed on Sundays and Bank Holidays..

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