EDF Energy Contact Number

Here are outlined various channels through which you can contact EDF Energy for inquiries, complaints, or any other reason, EDF Energy, the UK's leading business energy supplier, is committed to providing sustainable and responsible energy solutions, ensuring customers receive quality service and support.

Customer Service Helpline

Feel free to reach out to the EDF Energy contact number, for assistance with any queries or concerns. They are available during the following hours:

  • EDF Phone Number: 0333 200 5100
  • Hours: Monday to Friday: 8 am to 6 pm, Saturday: 8 am to 2 pm.

For non-urgent matters or detailed inquiries, you can email EDF Energy at:

  • Email: customer_correspondence@EDFEnergy.com
  • Postal Address: If you prefer traditional correspondence, you can write to EDF Energy at the following address: FREEPOST: EDF Energy – Plymouth
Social Media Platforms

Use EDF Energy on social media platforms to voice your concerns or seek assistance. Here are the official handles:

  • Twitter: @edfenergy
  • Facebook: EDF Energy
Energy Ombudsman:

Suppose your complaint remains unresolved after eight weeks or you are dissatisfied with the Business gas prices provided by EDF Energy. In that case, you can escalate the matter to the Energy Ombudsman. This service is impartial and free for energy consumers. They will thoroughly investigate your complaint, and their decision is legally binding.

Phone: 0330 440 1624

Email: enquiry@energyombudsman.org

Ombudsman Services: Energy
PO Box 966
Warrington WA4 9DF

Phone lines for Energy Ombudsman are open Monday to Friday 8 am until 8 pm and Saturday 9 am until 1 pm and are closed on Sundays and Bank Holidays.

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