Here are outlined various channels through which you can contact EDF Energy for inquiries, complaints, or any other reason, EDF Energy, the UK's leading business energy supplier, is committed to providing sustainable and responsible energy solutions, ensuring customers receive quality service and support.
Feel free to reach out to the EDF Energy contact number, for assistance with any queries or concerns. They are available during the following hours:
For non-urgent matters or detailed inquiries, you can email EDF Energy at:
Use EDF Energy on social media platforms to voice your concerns or seek assistance. Here are the official handles:
Suppose your complaint remains unresolved after eight weeks or you are dissatisfied with the Business gas prices provided by EDF Energy. In that case, you can escalate the matter to the Energy Ombudsman. This service is impartial and free for energy consumers. They will thoroughly investigate your complaint, and their decision is legally binding.
Phone: 0330 440 1624
Email: enquiry@energyombudsman.org
Address:
Ombudsman Services: Energy
PO Box 966
Warrington WA4 9DF
Phone lines for Energy Ombudsman are open Monday to Friday 8 am until 8 pm and Saturday 9 am until 1 pm and are closed on Sundays and Bank Holidays.